1. INTRODUCTION
 

This Privacy Policy explains how KENNEDY & CO., trading as KENNEDY & CO. digital (“Company”, “we”, “our”, “us”), collects, uses, stores, and protects personal information.

We are committed to protecting your privacy and complying with applicable data protection laws in South Africa, including the Protection of Personal Information Act, 2013 (“POPIA”).

By using this website or engaging our services, you consent to the practices described in this Privacy Policy.
 

2. INFORMATION WE COLLECT
 

We may collect and process the following information:
 

2.1 Personal Information
 

Including but not limited to:

• Full names

• Email addresses

• Telephone numbers

• Company details

• Billing information

• Physical or business addresses
   

2.2 Technical Information
 

We may automatically collect:

• IP addresses

• Browser type

• Device information

• Operating system information

• Website usage statistics

• Cookies and analytics data
   

2.3 Service-Related Information
 

Where required for technical consulting or managed services:

• Infrastructure configuration information

• Cloud environment metadata

• System logs

• Diagnostic information

• Monitoring data

We do not intentionally collect unnecessary personal data from client systems.
 

3. HOW WE USE INFORMATION
 

We may use information to:

• Provide consulting and managed services

• Respond to enquiries

• Generate quotations and invoices

• Deliver technical support

• Improve website functionality

• Monitor service quality

• Communicate operational updates

• Comply with legal obligations

• Protect business systems and security
   

4. LEGAL BASIS FOR PROCESSING
 

We process personal information based on:

• Contractual necessity

• Legitimate business interests

• Legal obligations

• User consent where applicable
   

5. SHARING OF INFORMATION
 

We do not sell personal information.

We may share information with:

• Cloud service providers

• Hosting providers

• Payment processors

• Accounting providers

• Security and monitoring platforms

• Legal or regulatory authorities where required

Information is shared only where reasonably necessary for business operations or legal compliance.
 

6. INTERNATIONAL DATA TRANSFERS
 

Some service providers or cloud platforms may process information outside South Africa.

By using our services, you acknowledge that information may be transferred to jurisdictions with different data protection laws.

We take commercially reasonable steps to work with reputable providers implementing appropriate safeguards.
 

7. DATA SECURITY
 

We implement commercially reasonable technical and organizational safeguards to protect information.

However, no system can be guaranteed fully secure.

The Company does not warrant or guarantee:

• Absolute security

• Prevention of cyberattacks

• Prevention of unauthorized access

• Continuous availability of systems

Users acknowledge inherent cybersecurity and internet-related risks.
 

8. DATA RETENTION
 

We retain information only for as long as reasonably necessary for:

• Service delivery

• Legal compliance

• Financial recordkeeping

• Operational requirements

• Dispute resolution

Retention periods may vary depending on the nature of the engagement.
 

9. COOKIES AND ANALYTICS
 

This website may use:

• Cookies

• Analytics tools

• Performance monitoring tools

These technologies help us:

• Improve website functionality

• Understand website usage

• Enhance user experience

Users may disable cookies in browser settings, although some functionality may be affected.
 

10. CLIENT RESPONSIBILITIES
 

Clients remain responsible for:

• Ensuring lawful collection of data within their own systems

• Maintaining appropriate permissions and notices

• Managing access controls within their environments

Where we process information on behalf of a client, the client remains the primary responsible party for such data.
 

11. YOUR RIGHTS UNDER POPIA
 

Subject to applicable law, you may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of information where legally permissible

• Objection to certain processing activities

• Withdrawal of consent where processing is consent-based

Requests may be submitted using the contact details below.
 

12. THIRD-PARTY LINKS
 

This website may contain links to third-party websites or platforms.

We are not responsible for:

• Third-party privacy practices

• Third-party content

• Third-party security

Users access third-party services at their own risk.
 

13. CHILDREN’S PRIVACY
 

Our services and website are not intended for individuals under the age of 18.

We do not knowingly collect information from minors.
 

14. CHANGES TO THIS POLICY
 

We reserve the right to update this Privacy Policy at any time.

Updated versions will be published on this page with a revised effective date.

15. CONTACT

KENNEDY & CO. digital
Western Cape, South Africa
Email: info@kennedycodigital.com
Website: https://www.kennedycodigital.com

16. INFORMATION REGULATOR
 

If you believe your personal information has been processed unlawfully, you may contact the Information Regulator of South Africa.

Information Regulator (South Africa)
Website: Information Regulator South Africa